Healthwatch Sandwell May - June 2024 Team Insights

Report - 10 July 2024

Take a look at what Healthwatch Sandwell have been hearing during May and June.

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May - June 2024 Insight Report
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Hospital Discharge Lounge – Birmingham City Hospital

Discharge planning is co-ordinated by members of the nursing and medical team. They plan for a patient’s discharge from the time they are admitted into hospital to help ensure it goes as smoothly as possible. The Discharge Lounge is a comfortable
environment for patients who have been discharged from the ward areas by a doctor and are awaiting medication, discharge documents and transport.
The lounge offers a relaxing environment which is quieter than a ward where patients’ needs can continue to be met.
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GP Showcase Dr Arora's Practice April 2024

What is a the GP Showcase?

Healthwatch Sandwell are aware the challenges people face regarding getting GP appointments. We would like to capture the other side of GP surgeries, what are surgeries doing to improve the patient experience?

This will help:

• Inform patients about improvements the surgeries are making

• Build relationships with Practice Managers and Patient Participation Groups (PPG)

• Promote PPGs


Here is our latest GP Showcase with Dr Arora Surgery. Please take a look to see how they are supporting their patients.
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