Lyndon Hall Care Home Enter and View visit report April 2015
Our authorised representatives conducted short interviews with three members of staff at the care home. Topics such as quality of care, safety, dignity, respecting and acknowledging the resident’s and families’ wishes and staff training were explored.
Summary of findings At the time of our visit, the evidence is that the home was operating to an excellent standard of care.
- Residents looked well cared for, tidy and clean, we saw no evidence that dignity was not being respected.
- We saw evidence of staff interacting with patients positively and regularly, including ensuring they were comfortable, had sufficient water and checking they were okay if they had been sat for a while.
- Residents told us that they were happy with the food menu, and that special menu requirement were provided for.
- Staff told us that they received regular training (in-house, online and externally provided). We saw evidence of a variety of social activities provided for residents.
- One staff member did tell us that she thought staff should have more time to spend with residents on a one-to-one basis.
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Lyndon Hall Care Home Enter and View visit report April 2015
