A large part of Healthwatch Sandwell’s role is to represent the patient voice and work in partnership with health and social care commissioners and providers.
This investigation is a follow-up to the earlier Healthwatch Sandwell (HWS) reports published in July and October 2017 which made four recommendations to improve the service.
Bearwood Nursing Home is situated on the Bearwood Road in Smethwick. It is registered to provide care for 63 service users, supporting care for Alzheimer’s, Dementia and Physical and Sensory impairments.
Hilltop Lodge is a modern large nursing home situated at the junction of Hill Top and Coles Lane in West Bromwich. It has a capacity to provide nursing and residential care for 85 residents who are elderly or dementia patients.
Pedmore House is a small residential home that caters for people with severe physical and complex learning disabilities. It has a capacity for 11 residents, but currently 9 reside there.
Healthwatch Sandwell (HWS) are conducting a survey of all General Practitioner (GP) Practices to find out their patient's and visitors' knowledge, awareness, and involvement in each practice’s Patient Participation Group (PPG).
In July 2017 Healthwatch Sandwell (HWS) visited the Heart of Sandwell Day Hospice at Rowley Regis Community Hospital, Moor Lane, Rowley Regis to evaluate the service.
In June and July 2017 Healthwatch Sandwell (HWS) carried out an investigation into the public’s awareness of where flu vaccinations could be obtained, and if they had chosen not to, why not
Work by Healthwatch Sandwell has helped to inform a new national report on peoples’ experience of care homes. Healthwatch Sandwell have visited 6 homes in the last 2 years.