Reaching out to our local community
We strive to make sure we hear from as wide a range of our diverse community as possible. We want to tell the people who make decisions and change things about the experiences everyone has with health and care services.
We understand that factors such as culture, location, wealth, education, environment and discrimination can lead to worse health outcomes, and we support the strong consensus that this must change. At Healthwatch, we stand ready to help by doing more to amplify the voices of communities that go unheard and reduce the barriers they face.
Improving access to mental health and well-being service during Covid 19 Pandemic
HWS were hearing from local people about how Covid -19 was affecting their mental health, so decided to conduct a study into access to mental health and well-being services in Sandwell during COVID - 19 pandemic.
The hidden impact of Covid-19 on carers
Working with voluntary community sector organisations who provide support to carers HWS gathered insight on the experiences of being a carer in Sandwell during the Covid-19 pandemic.
The impact we made during the pandemic
Since COVID-19 has struck, it's more important than ever to support and listen.
Nationally, thanks to our network of Healthwatch we have been able to help the response to COVID-19 with rapid feedback from people who have had first-hand experience of services. We're making sure that everyone can use health services, including those that don't have the internet.
Transcript
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